FAQ
Frequently Asked Questions
For our customers, the sections below set out frequently asked shopping questions. For help with this page, contact support@barebellsraspberry.shop.
How we handle products
Customers can rely on the following guidance from our store about products. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. Questions about this section may be sent to support@barebellsraspberry.shop.
Information covering return shipping
We publish this return shipping guidance for customers using this website. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. Questions about this section may be sent to support@barebellsraspberry.shop.
Store guidance on delivery timing
For customers using this website, this section explains delivery timing. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. Questions about this section may be sent to support@barebellsraspberry.shop.
Store guidance on contact options
For customers using this website, this section explains contact options. How can I contact you?
Email support@barebellsraspberry.shop, call (212) 511-9493, or write to 49 Devon Ct, Annapolis, Maryland, 21403, United States. Questions about this section may be sent to support@barebellsraspberry.shop.
Details about payment methods
Customers can rely on the following guidance from our store about payment methods. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. Questions about this section may be sent to support@barebellsraspberry.shop.
How we handle refund timing
For customers using this website, this section explains refund timing. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days. Questions about this section may be sent to support@barebellsraspberry.shop.
Our approach to returns and exchanges
For customers using this website, this section explains returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. Questions about this section may be sent to support@barebellsraspberry.shop.
Store guidance on shipping cost
This shipping cost section covers orders and visits through this website. Do you offer free shipping?
Yes. Standard delivery within the United States is free. Questions about this section may be sent to support@barebellsraspberry.shop.
Details about tracking
This tracking section covers orders and visits through this website. How can I track my order?
Where a carrier provides tracking, it is sent using the contact information provided at checkout. Questions about this section may be sent to support@barebellsraspberry.shop.
Contact Information
Email: support@barebellsraspberry.shop
Phone: (212) 511-9493
Physical address: 49 Devon Ct, Annapolis, Maryland, 21403, United States